FAQ

General

1. What is infimarket.com?

A: infimarket.com is an eCommerce catalog platform where you can browse a wide range of products (New and Refurbished) online. Purchases are made directly through call or chat, and we deliver them to your doorstep.

2. Why is the "Add to Cart" option disabled?

A: infimarket.com operates in catalog mode. Instead of online purchases, orders are placed directly via call or chat, ensuring a personalized shopping experience.

3. Where do you deliver?

A: We deliver within the city limits and surrounding areas of Vasco, Panjim, Mapusa, Margao, Curchorem, and Ponda. You may contact us to know if your area is serviceable.

4. How long can a refurbished device last ?

A: The lifespan of a refurbished device largely depends on the refurbishing company and its age before refurbishment. A realistic lifespan to expect is based on the support the device manufacturer provides to its firmware and the operating system supported. Buy from a professional refurbished laptop supplier like InfiMarket to ensure the longest possible lifespan for your refurbished devices.

5. Are refurbished devices slow?

A: The idea that refurbished computers are slower stems from a general misconception about refurbished devices. The truth is that many refurbished devices are not at the end of their lifespan. When put to the test, they often have processing speeds similar to their new counterparts.

6. What are the things to consider before buying a refurbished laptop?

A: Here are some of the top things to look out for when you are considering buying a refurbished laptop:

The purpose of the laptop. It will determine the RAM, processor, and storage you need.

Your budget. Compare prices from different sellers on all platforms to find one that suits your budget.

If it works well before buying. Never buy a refurbished laptop before making sure it functions well on the spot.

7. What is meant by Seller Warranty?

A: All our refurbished devices come with Seller Warranty. Here the warranty is provided by the seller / store. Additional warranty can be purchased for refurbished devices.

8. How much additional warranty can purchased for devices ?

A: Based on the device chosen, seller / store will determine the extent to which the warranty can be extended. This could be from additional 3 months to maximum 12 months at a time. The cost will be determined by the seller in case of store purchase or via chat/call in case of direct purchase.

Payments

9. How do I pay for my order?

A: You make an initial payment of INR 5000 online via UPI when confirming your order. The remaining amount is paid on delivery. 

10. Can I pay the full amount at once?

A: For home delivery, only INR 5000 is collected upfront via UPI, and the rest is paid upon delivery. However, if you choose to pick up your order from one of our select stores, you can make 100% payment directly at the store.

11. What happens if my order is out of stock?

A: For out-of-stock items, you can still place an order after verifying availability with us via call, chat, or email. You will need to make an INR 5000 payment online via UPI, and delivery will be scheduled within 3–5 business days.

Delivery

12. What are the delivery timelines?

A:

• In-stock products: Delivered on the same day or within 2 business days.
• Out-of-stock products: Delivered within 3–5 business days after payment confirmation.

13. Can I schedule a delivery for a specific time?

A: While we aim to accommodate specific delivery requests, actual schedules depend on logistical availability. Contact us directly to discuss your preferences.

14. Can I schedule a delivery for a specific time?

A: Yes, you can arrange to pick up your order from our select stores listed on the website. 100% payment can be made directly at the store.